Some creators will offer products on their fan page shop. They typically include things like:
- digital goods
- ebooks
- zoom calls
- access to chat rooms
- courses & workshops
- downloads
- one-on-one calls
- episode shoutouts
- etc.
Browse Products
To view a list of products, click the "Shop" tab on the creator fan page. There, you can browse the creator's available products and read more about them.
Purchase Products
When you're ready to purchase a product, just click the "get this product" button.
After you pay for the product, you'll be able to see the unlocked product. Just click the "view this product" button on the product you purchased. You'll also receive a confirmation email with the details of your purchased product.
Refund and Issues
If you have a issue with your product or want a refund, you'll have to contact the creator to help resolve the issue. Fanlist is purely a platform creators use to sell digital goods, so we make no guarantees on the promises or accuracy of the items creators sell on our platform. Unfortunately, we (Fanlist) will not be able to help resolve issues around your products purchased.
If you have an issue, you can try contacting the creator to help resolve your issue. Through our payment partner, Stripe, creators can potentially offer refunds. But, refunds are totally at the discretion of the creator. Since Fanlist is a creator support platform, we generally believe fans are here to support creators and their work...so "refunds" are not very common on Fanlist.