To promote 1 specific discussion, you can "pin" any existing chat message. This is a great way to draw attention to a topic and get fans to reply to that 1 topic. You can pin any message, including your own messages or fan messages.
To pin a message, simply...
- Find the message you want to pin on your Chat tab
- Click the 3-dot menu next to the message
- Click the "pin" option
Now, that message will be pinned to the sidebar on desktop, and to the top of the page on mobile.